Branch-level operation
Each branch receives and manages its own patient requests through its pharmacy workspace.
Pharmacy First workflow across every branch
Give each pharmacy its own operational view while group users monitor activity and status across the organisation.
Scan2Care supports individual pharmacy teams and central group oversight without mixing the two day-to-day views.
Central visibility
Authorised group users can view combined activity and compare branch-level volumes.
Controlled membership
Group access is managed through invited member accounts, separate from ordinary pharmacy access.
Group analytics already built into the workflow
Use consistent operational measures across assigned branches.
Status overview
See total, new, in-progress and completed request counts for the selected reporting period.
Branch summaries
Compare consultation activity across pharmacies assigned to the group.
Condition and daily trends
Review volumes by pathway and see how activity changes day by day.
A practical group rollout
Start with a defined set of branches and build a consistent patient-capture process.
- Confirm the group structureIdentify participating branches, ODS codes and the people who need group reporting access.
- Activate pharmacy workspacesEach branch receives the tools and links it needs to capture and manage enquiries.
- Distribute consistent entry pointsUse agreed posters, receipts and web links while keeping each branch correctly identified.
- Review activity centrallyUse group reporting to understand branch adoption and where workflow support may be needed.
Plan a Scan2Care group rollout
Tell us how many branches you operate and what level of central reporting you need.