More entry points
Use links on posters, receipts, bag labels, shelf-edge materials, websites, SMS or email.
Pharmacy First patient intake software
Capture patient enquiries from QR codes, receipts and pharmacy web links, then organise them for pharmacist review in one dashboard.
Scan2Care creates a digital front door for Pharmacy First. It supports all seven NHS Pharmacy First clinical pathways while keeping clinical assessment and treatment decisions with the pharmacist.
Structured enquiries
Patients complete pathway-specific questions and provide the information your team needs before review.
One workflow
Review new and in-progress requests, follow up with patients and record the consultation outcome.
How Scan2Care fits into the pharmacy journey
A consistent route from patient awareness to professional review.
- Place the entry pointAdd a Scan2Care QR code or link to the places patients already encounter your pharmacy.
- Patient selects a pathwayThe patient chooses the relevant Pharmacy First condition and completes a mobile-friendly journey.
- Information reaches the dashboardThe pharmacy receives a structured request instead of relying on an unrecorded enquiry.
- The pharmacy reviews and respondsYour team decides whether to call back, book, invite the patient in or take another appropriate action.
Seven supported clinical pathways
Scan2Care provides condition-specific entry points for the NHS Pharmacy First pathways in England.
Sore throat, sinusitis and earache
Clear patient journeys aligned to the relevant pathway and age entry points.
Impetigo, shingles and infected insect bites
Structured symptom and safety information for pharmacist review.
Uncomplicated UTI
A dedicated route for women aged 16 to 64, subject to pharmacist assessment and the current NHS pathway.
What Scan2Care does—and does not do
Supports capture
It helps make Pharmacy First visible and records enquiries that may begin outside a face-to-face conversation.
Supports workflow
It brings requests into a dashboard so teams can organise follow-up consistently.
Does not replace clinical judgement
It does not diagnose, prescribe or replace the required pharmacist consultation and current NHS clinical pathway.
Try Scan2Care for 30 days
Confirm your pharmacy using its ODS code and create a pharmacy dashboard account.